Privacy Policy
Last Updated: January 1, 2026
K9 Poop Squad (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website or submitting your information, you agree to this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service address
- City, state, and ZIP code
Usage Data
We may automatically collect information such as:
- IP address
- Browser type and version
- Pages visited and time spent on the site
- Device type and operating system
This data helps us improve website performance and user experience.
2. SMS & Communication Policy
By submitting any form on our website, you consent to receive communications from K9 Poop Squad via phone call, text message, or email, including messages sent using automated technology.
Messages may include:
- Quote responses
- Service reminders
- Account notifications
- Occasional promotions
Message frequency may vary but will not exceed 2 messages per month.
No purchase is required.
You may opt out at any time by replying STOP or END to any message.
Standard message and data rates may apply.
Your information is never sold.
3. How We Use Your Information
We use your information to:
- Provide and manage our services
- Schedule cleanups and communicate with you
- Process payments through secure third-party providers
- Send service updates or promotional offers (if not opted out)
- Improve our website and services
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your experience.
Cookies help us:
- Remember preferences
- Understand website usage
- Improve site functionality
You may disable cookies through your browser settings, though some features may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share information only in the following situations:
- With trusted service providers (payment processors, scheduling tools)
- To comply with legal requirements
- In connection with a business transfer or restructuring
- With your consent
All partners are required to protect your information.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Usage data is typically retained for a shorter period unless required for security or legal reasons.
7. Data Security
We use commercially reasonable measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Rights (California Residents)
If you are a California resident, you have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
We do not sell personal data.
To exercise your rights, contact us using the information below.
9. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services constitutes acceptance of those changes.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
K9 Poop Squad
📞 760-458-6155
🌐 www.k9poopsquad.com